Frequently Asked Questions

  • All Jelly Leather products are handmade using the highest quality leather, thread, and hardware. All products are 100% saddle stitched by hand, offering superior durability to traditional machine stitching.

    I fully stand behind everything I make, all products are made with the utmost care and are made to last. If you have ANY issues with your product please contact me right away and we can discuss options for repairs!

    In the unlikely event that you experience any hardware, thread or glue failures with your product - I will happily repair them free of charge!

    If you experience any damage to your product that is unrelated to my craftsmanship, I am always happy to discuss repair or replacement options & costs!

  • Leather is a natural material that evolves with regular use, softens, and patinas over time. Please protect your Jelly Leather products from moisture and dirt as much as possible.

    If your product gets wet, lightly pat away as much water as possible with a clean and dry cloth, and then allow to air-dry naturally.

  • $15 flat rate shipping is offered across Canada via Canada Post (Tracking Included)

    You can also select FREE local delivery at checkout if you live within Vancouver.